‘Tis the Season, to Stay Connected!

December 4, 2012

by Waheed Choudhry, Nexus President & COO

The holidays just wouldn’t be the same if we weren’t able to spend them with our friends and family.  Phone calls, email, text messages, even video, can’t replace the time we spend together.  That’s why so many of us travel across town, the country, or even the world to be home for the holidays.

At Nexus, we know that there’s no substitute for the personal connection that’s established when people are together.   Therefore, our executive team is constantly on the road, meeting not only with our customers, but with every Nexus associate.  These informal visits have provided us with ideas that have resulted in better customer service, new and improved products and services, and additional investments back into the business.  However, we don’t believe a visit now and then is enough.  We also:

  • Hold Regional quarterly “town hall” meetings to review performance, exchange ideas, meet new associates and share our vision regionally and nationally.
  • Rotate the location of the Executive Staff meetings between regional offices to encourage casual discussions and spend time with our Associates.
  • Hold an annual, unofficial, Nexus social event between Mammoth and Lone Pine, CA, where associates can come and play golf, enjoy the setting, and get to know each other better
  • Team up to support local charities like our local food banks, Habitat for Humanity, and The Wounded Warrior Project to name just a few

It’s all part of our belief that we are responsible to each other for our success as a company – and as individuals.  It’s that responsibility to each other that makes us friends and a corporate family.

The holidays always remind me of how wonderful it is to spend time at home with my friends and relatives.  But sometimes, they also remind me of how great it is to share membership in the Nexus corporate family as well.

Wishing you and Yours a Healthy and Happy Holiday Season!

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Keeping an eye on what’s important

August 23, 2012

– by Waheed Choudhry, President and COO

I just returned to the office yesterday from a family vacation to France and London for the Olympics.  Like any executive, I realized that the trip was going to present me with a big challenge.  I had to figure out a way to stay in touch with the business without letting it interfere with the quality time I planned to invest with my family.    

To meet that challenge, I put together a plan – a “family plan”.  My “family plan” allowed me get a needed break from the daily grind and spend time with the most important people in the world – my family.   It also allowed me to take care of business – important business.  Here’s how it worked.

  • Before we left for the trip, I got in contact with my wireless provider to put in place the service I’d need to make and receive voice calls only.   Text messages were out, as were their constant interruptions. 
  • Prior to the trip, I also met with my staff and made sure that all of them understood that they were in charge of the business.  I would be available, just not necessarily instantaneously. 
  • During the trip, I confined Email and other data capabilities to WiFi connections and hotels, Internet cafés, and Cisco’s Cisco House in London.  This ensured that I would share my family’s memories of the people we’d met, the places we’d seen, and the experiences we’d enjoyed.

My “family plan” was a huge success.  I’ve returned to the office renewed and rejuvenated.  My family and I have tons of wonderful memories from the trip – and the incredible opportunity to actually attend Olympic competitions.   And the business?  My staff has kept Nexus on course for another great year.

Staying connected anytime, anywhere, and anyplace is important to every business, everywhere.  But sometimes we as individuals have to remember that we need to disconnect as well.  When we disconnect it allows us to reconnect with the people who matter most– our family, friends, and community.   It allows us to keep an eye on what’s really important.

Click to watch a video on the Nexus corporate culture of “Success, Family, and Fun”


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