Three Cheers for Collaboration!

October 24, 2012

By Dave Elsner, Nexus VP of Sales & Marketing

I spent yesterday afternoon at the football game watching my daughter, a cheerleader, root her team on to victory.  I probably wouldn’t have been able to do that just a few short years ago when we didn’t use Cisco collaboration technologies (Unified Communications, WebEx, Telepresence, Jabber).  Cisco’s collaboration tools enable me to utilize my time efficiently and provide me with the flexibility I need to manage my business, stay in touch from anywhere, and, more importantly, spend time with my family.

Collaboration tools also let me to be in two places at once.  While I’m on the road visiting with customers, business partners, or my staff; I can still:

  • Use Telepresence to interview candidates for sales and management positions at Nexus.
  • Use Telepresence and WebEx to host meetings with my sales management team.  Employing these tools, we’ve reduced our onsite get-togethers from four times per year to only once.
  • Participate in scheduled and impromptu meetings, audio and video conferences, and remote presentations.

Just last week, one of our customers wanted to know if Cisco’s VDI (Virtual Desktop Infrastructure) could prevent users from adding apps to their company owned iPads.  I was able to check the availability of one of our practice managers using Cisco Jabber, then initiate an impromptu conference call with the customer and the practice manager to answer their question.  (The answer by the way, was “yes”, but the customer would need some additional management software as well.)

Cisco’s collaboration tools make it easy for me to stay connected with customers, business partners and my staff.  However, I think that the best thing about Cisco collaboration, is that they allow me to spend more time with my family and at the football game!


Our Differences Make Us Special

October 3, 2012

-by Waheed Choudhry, Nexus President and COO

On a recent trip to Atlanta, I was once again struck by the graciousness and hospitality of people in the South.  Even the gentleman from the rental car company who drove me to my terminal at the airport took time to get to know me, and seemed to genuinely care about me almost immediately.

This experience reminded me of the wonderful regional differences that still remain in the U.S.  Even though technology continues to bring us closer together, the Northeast, Midwest, South, and West retain their own special cuisines, culture, and language.

It also reminded me of the thought and planning that has gone into our strategy for growing Nexus into a national provider of IT products and services.  From the start, we’ve taken a regional approach.  Why?

We believe that local people with lots of technical expertise bring local knowledge to our business that is invaluable to our customers – and to Nexus as well.  That’s why every Nexus regional office isn’t just a sales location.  It’s also staffed with project managers, pre-sales support, and project implementation engineers (and many others).  This approach helps us to be more nimble and allows us to address the unique business needs of our clients in every region and every market.

Our approach also enables us to spend more time face-to-face with customers – getting to know them, and allowing them to get to know us better as well.  This helps us to tailor our solutions to integrate with our customers’ current business practices and processes, while still complying with our own standard processes and methodologies.

Finally, our regional approach enables our people to participate in their communities and support local charities.  Nexus has sponsored events in every regional office (golf tournaments for example) that have raised thousands of dollars for local food banks, Habitat for Humanity, battered teens, the Wounded Warrior Project and many others.  It’s just another way we stay in touch with the community and our region.

As Americans and members of the global community, we share many similarities in how we work and transact business.  But as similar as we are, it’s the regional differences that spice up our lives (and our cuisine!), energize our businesses, and make our country great.

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