Security and Availability are Job #1

Global Cash Access is a leading provider of cash access, cash handling & information services. Surprisingly, over 65% of the money wagered in casinos doesn’t walk in the door, but is accessed from within the casino itself. In 2010, GCA processed 90 million financial transactions and delivered over $18 billion in cash to casino floors. That’s $52 million per day, $2.1 million per hour, or $35,000 per MINUTE. For a company with that much cash on the line, uptime isn’t just a necessity, it’s mission-critical. And since millions of customers have entrusted their personal and financial data to the company, security is no less vital.

So when it came time to upgrade their data center, GCA sought out partners who were uniquely positioned to help them in their mission: To ensure that cash can be delivered to casino patrons in a fast, reliable and secure manner. With help from Nexus, GCA migrated its data center to Switch Communications’ SuperNAP – one of the greenest, most powerful data centers in the world. Its network and data center infrastructure now includes:

If you’re ever in Las Vegas, the 407,000 sq ft Switch SuperNAP is well worth a tour. They are the world’s most powerful and greenest data center, and have recently announced a planned  expansion to 2.2 million square feet, making it the largest commercially available and independent technology ecosystem in the world. Security is unparalleled, with armed guards and elaborate protocols required just for the tour. So while the idea of an incident ever striking the facility seems highly unlikely, GCA’s entire data center setup is replicated at their corporate offices for backup and redundancy.

In addition to 100% availability, security and reliability, GCA has realized the following benefits from their data center upgrade:

  • Gained unprecedented scalability and ease of management, freeing engineers for critical projects and reducing operational costs.
  • Saved $800,000 in capital costs and is expected to reduce database licensing costs up to 40%.
  • Reduced carbon footprint by several hundred thousand tons per year.

GCA plans to complete its IT implementation in 2011 and begin migrating its credit-card processing operations in-house in late 2011 or early 2012.

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