Modern organizations rely on network applications more than ever before – and are ever-more vulnerable to the lost productivity and profitability that can result from a network outage. As the network becomes the platform for success in organizations of all sizes, the service and support needs are changing. While device-by-device support services provide excellent protection for individual devices, they cannot provide insight into the overall health and security of the network – or help organizations identify potential problems before they arise.
Nexus offers a portfolio of services that provide end-to-end support spanning every stage of the network lifecycle:
Cisco SMARTnet
Cisco SMARTnet Service is an award-winning technical support service that offers direct, anytime access to Cisco engineers and an extensive range of technical resources. SMARTnet delivers rapid issue resolution, flexible device-by-device coverage, and premium service options to help maximize operational efficiency.
Cisco ROS
Cisco Remote Operations Services (ROS) provides proactive monitoring and management practices to support availability, security, and reliability, all of which are critical to gaining financial and functional benefits from advanced technology investments.
Cisco ROS is a market-tested remote operations, monitoring, and management provider. The platform and solution are based on best-in-class experience, processes, and tools.
NexusCare
The NexusCare Managed Service is a customized support and monitoring solution designed to provide the critical expertise required to manage and resolve any system faults. Service Incidents are managed from notification to resolution. This service supplements your in-house staff to maintain system operations and performance levels.
Regardless of the size of your organization, Nexus offers the support expertise to help improve productivity, increase efficiency, and maximize the return on your network investment for the life of your network assets.
